Operators have stepped up efforts to avert a repeat of the fiasco of 2018, the worst year on record
Rail passengers in the UK endured the worst year on record for delays and cancellations in 2018, it has emerged, as commuters brace for a new timetable change.
Rescheduling on British railways last May was the catalyst for chaos and disruption, particularly in the north-west and south-east. An estimated 4m hours were lost to passengers over the year through major delays, with 80 trains every day on average held for half an hour or more, according to the consumer group Which?.
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